FAQs

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What payment methods do you take?

We accept Visa, Mastercard, American Express and PayPal payments. All payments are securely processed and your personal payment information is not passed on to us or any third-parties. Your information is automatically encrypted with a key-length of 128-bits, using the Secure Sockets Layer Protocol (SSL) - which provides an extremely high level of protection.
When can I expect to receive my order?
All orders are dispatched within 1-3 working days. Deliveries within the UK are posted via First Class and are estimated to be delivered in 1-3 working days (in addition to dispatch). Deliveries to the EU are sent via Air Mail and estimated at 7 working days and Worldwide, also via Air Mail, is estimated at 15 working days in addition to delivery.
If you require your order for a particular date, please contact us before placing your order.
For more information, check out our shipping & returns page.
Can I return an order or product?
We hope you will love your Odds and Sorts order, but if for any reason you wish to return a product to us, please contact us via email: oddsandsorts@gmail.com with your name, order number and reason for return.
See our shippings & returns page for more information.
Are you looking for more stockists?
We would love to hear from you if you are interested in becoming a stockist for Odds and Sorts! If you have a shop or outlet that you would like to stock our products, please see our wholesale page for more information.
Do you take custom orders?
Yes we do! Check out our custom orders page and the form at the bottom to get started. We will always try to accommodate your request, but we're not as gifted as Michelangelo was, but we shall do our very best!
I've seen a product I like, but could I have a different colour to those listed?
All our products are handmade by us, so we can make them pretty much any way you want! If you would like a different colour than shown, please use the custom order form to do so. 
I'm allergic to a type of metal, can you make it in an alternative one?
We sure can. If you would like to change the components of our products, we can produce them in alternative metals such as Sterling Silver for an additional £5.00, or we can also produce them in alternative colours such as Bronze or Gold. Use the custom order form to do this. We can also produce Earrings in alternative metals to our standard Stainless Steel, such as Sterling Silver for an additional £2.00.
If you would like to request any other type of metal, please feel free to contact us as we will be sure to try and help!
If your question hasn't been answered here, message us via the contact form, or by email:
oddsandsorts@gmail.com
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